Some problems can be solved more quickly over a short remote maintenance.
With the widespread software TeamViewer our employees can log in to your Computer over the Internet. Of course you can follow every step on your monitor.
We are only able to connect with your permission and your help. When you open TeamViewer, you will see an ID and a password (changes everytime you start Teamviewer). Tell these two numbers to our employee.
Please keep in mind that working remotely is chargeable.